Stop losing clients due to late deliveries, handle meal delivery and empty box pickup in one stop, and collect NPS feedback through a branded real-time tracking page.
ORDERS, ONE DISPATCHER HANDLES PER DAY
FIRST ATTEMPT SUCCESS RATE
LESS VEHICLES USED
DRIVER APP NET PROMOTION SCORE
From local retailers to global logistics providers
Four perspectives, one powerful ecosystem
Co-pilot: smart loading, scanning, notifications
Proof of Delivery, Cash on Delivery
Parking and Entrance Guide
Decision-Making layer: plan and auto dispatch
Exceptions and Claim Management
Full control over delivery operations
Live ETAs and notifications
Smart upsells
Address and time change after dispatch
Full visibility into outsourced deliveries
Real-time control over orders and exceptions
Geo-Stamped Delivery Proof
A lunch delivered at 13:00 instead of 12:00 isn't late — it's useless. In catering, a few delays can cost the whole client.
Routes are optimized with predictive traffic data, and dispatchers get instant plan-vs-fact alerts to act before delays hit the client.
If delay still happens, the real problem is the silence around it. Late couriers with no client visibility trigger a flood of "where is my order?" calls, and after a few bad experiences the client churns
Clients track their delivery live with dynamic ETA updates — no surprises, and far fewer 'where's my order?' calls.
Catering runs are rarely simple A-to-B: a single stop often combines delivering fresh food and picking up empty boxes/containers.
Planning and execution of combo-stop routes with proof-of-delivery and proof-of-pickup captured at the same stop.
When the order is left with a concierge or building security, the client often doesn't know it arrived — and calls support.
Automatic client notification specifying exactly that the catering was delivered, and where it was left, eliminating the support call.
Driver pay calculations spark constant disputes — especially with outsourced fleets. Each dispute costs time and money, and unresolved ones cost you the drivers themselves.
Automated driver earnings calculation, visible to the catering company, the driver provider, and the drivers themselves — removing miscommunication and enabling automated payouts.
Pick-up scanning transfers responsibility for the goods; scan, photo, or signature at drop-off creates the POD. This must work where internet doesn't — basements, loading docks, underground garages.
Offline-capable proofs at pick-up and drop-off — captured without internet and synced automatically when connectivity returns. POD and proof-of-pickup are generated and stored in the system.
Different operations need different assignment logic: drivers assigned to delivery polygons, drivers dedicated to a specific catering kitchen, or mixed models.
Configurable allocation rules that support configuration of different scenarios per different clients or areas.
Let's build your delivery model together.
Listen to what companies say about us
ReStore, Chief Operating Officer
VanOnGo streamlined our logistics with advanced automated dispatching and smart optimization of routing and capacity, enabling higher volumes at lower cost with greater reliability and helping us win new B2B clients across Italy.
more on time deliveries
Drivers follow optimized routes that adapt to traffic and other location-based insights, while real-time tracking lets dispatchers spot deviations and act early.
more on time deliveries
operational efforts
Fewer 'Where is my order?' calls, plus automated route assignment, dispatching, and proof of delivery capture — so the same dispatching team handles far more deliveries.
operational efforts
NPS increase
Cut claims by managing client expectations proactively — and lift NPS with branded surveys triggered right after delivery.
NPS increase
to calculate driver payments
Cut payout calculation time: driver and supplier payments calculated automatically with flexible rules — distance, time, order complexity, SLAs.
to calculate driver payments
Wide functionality of our software will satisfy all the needs of your business
VanOnGo puts customers at the heart of the experience - with real-time updates, flexible changes, and seamless communication that builds trust and adds value at every step.
Happy Driver – Happy Client. We continuously gather feedback from drivers across 14 countries and various industry segments to ensure the Driver App effectively supports daily routines. Our mission is to help drivers earn more, complete jobs faster, and eliminate the hassle of inbound and outbound calls during the day.
VanOnGo delivers complete visibility and control over order management - from import, address validation, and normalization to automatic calculation of business fees and driver earnings, as well as claim management based on timestamps and proof of delivery.
VanOnGo uses smart solvers, real-time routing, and automation to empower dispatchers with technology that plans, decides, and acts instantly - ensuring fast, efficient delivery at scale.
Supports cash on delivery, accounts for driver shifts, and provides accurate data for invoicing and payouts. Say goodbye to delays in invoicing your clients and paying your fleets, while ensuring full compliance with local regulations on driver working hours.
Efficient, accurate, and secure parcel flows. Track every handoff with scanning, QR labeling, and proof-of-delivery tools - even for partial or failed delivery.
Operational insights that drive results. Real-time dashboards, KPIs, and event logs help you monitor performance, optimize routes, and measure what matters most.
Integrated tools to support both sides of the delivery. Ensure smooth communication between drivers, clients, and consumers - while reducing WISMO calls and delivery uncertainty.
Didn't find what you were looking for? We're here to help.
OnGo Fleet is an advanced B2B SaaS platform for logistics and field service management. Unlike typical route optimization tools, we fully automate the entire delivery journey — from order placement to post-delivery feedback — using AI, quantum-inspired algorithms, and Robotic Process Automation (RPA). OnGo Fleet is an advanced B2B SaaS platform for logistics and field service management. Unlike typical route optimization tools, we fully automate the entire delivery journey — from order placement to post-delivery feedback — using AI, quantum-inspired algorithms, and Robotic Process Automation (RPA).OnGo Fleet is an advanced B2B SaaS platform for logistics and field service management. Unlike typical route optimization tools, we fully automate the entire delivery journey — from order placement to post-delivery feedback — using AI, quantum-inspired algorithms, and Robotic Process Automation (RPA).
Yes. VanOnGo is built for high-density urban logistics. Our architecture and automated dispatch system utilize solvers that process calculations approximately 1,000 times faster than conventional algorithms. This ensures that system can handle up to 10,000 dynamic delivery orders per one B2B client per city, with 1000+ drivers.
Yes. VanOnGo provides technical documentation, including API references, implementation guides, and best practices. Additionally, our dedicated support team is available to assist with integration, ensuring a smooth transition and addressing any technical challenges that may arise.
Yes. Logistics partners can see their drivers' status and reports through the VanOnGo platform. They have access to real-time tracking, performance metrics, and earnings reports, ensuring transparency and effective management of their drivers.
You can set hard vehicle constraints and specific order tags within the delivery management software. The system automatically assigns cold-chain orders only to equipped vehicles and optimizes the sequence to minimize total time in transit, ensuring food safety and quality.
VanOnGo's dynamic route optimization is active throughout the entire shift. If a driver falls behind schedule due to traffic or a breakdown, the system instantly recalculates the most efficient path for the fleet and updates ETAs for every customer in real time. This proactive approach helps maintain delivery windows and keeps customers informed.
We provide a comprehensive API for rapid deployment. Most companies can integrate our dispatch automation software and start running live routes within 1 to 3 weeks, depending on the complexity of your current tech stack.
Unlike static tools, our dynamic route optimization is active throughout the entire shift. If a new urgent order arrives or a driver falls behind schedule, the system instantly recalculates the most efficient path for the fleet and updates ETAs for every customer in real time.
Loading form...
VanOnGo offers a comprehensive delivery solution built for catering companies: tight time windows, combo pickup-and-delivery stops, and zero tolerance for delays. Our platform keeps every delivery on time, every client informed, and every proof captured — even offline. With VanOnGo, you reduce churn, cut support calls, and let the same team handle far more deliveries.
VanOnGo's route optimization keeps deliveries on time by factoring in predictive traffic and location-specific details — where to park, which entrance to use, and more.
"the most efficient way possible, reducing delivery times and costs."
Customers can track their orders in real-time, providing transparency and improving the overall customer experience.
"Real-time tracking"
10 min
2.7.2026Stop losing money on WISMO calls. Find out how fixing last-mile visibility reduces support tickets and transforms order tracking into a new sales channel.
10 min7.4.2026Discover what last-mile delivery is, why it dominates logistics budgets, and how AI-powered orchestration can slash costs while improving customer experience.
10 min12.4.2026Learn the difference between static and dynamic routing. Discover how last-mile delivery route optimization prevents delays, cuts manual dispatching, and protects fleet margins.
